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What you said! |
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From: [mailto:cw****its@gmail.com]
Sent: 18 September 2008 17:54
To: sales sutlers
Subject:: Order PR0940000020****
Hello!
The shippment came today and thank you for a good and fast service. Regards: Captian Petri Rautasalo 8th Missisippi Infantry Regiment ( Civil War Reenactors of Finland ).
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From: C***@aol.com
Sent: 13 September 2008 10:18
To: sales sutlers
Subject: Re: Contact Email
I received the jacket today. Marvellous! And just in time for the birthday. Thanks a million.
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From:David A***o
Sent: 6 August 2008 18:08
Email:d***do@ca****.ed*
Adress:USA
Phone:343-32**-****
Found Us:Previous Customer
Period:Napoleonic
Customer Type:A Re-enactor
Message:When I opened the box it was that old deja vu feeling as when I received my Royal Horse Artillery jacket and pants some few years back (that your firm created for me). This time it was a Russian Napoleonic grenadier coat that, as usual, pleased me greatly with it's quality, colors, and fit. Czar Alexander would be proud. |
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From: Alan St*****nd
Sent: 28 June 2008 15:03
To: sales sutlers
Subject: RE: Order
Re the above order.
I would like to say a BIG BIG THANK YOU for getting the above order to me by Friday 27th June and in time for the buttons to be used on the uniform I needed for Friday evening.
In today's world of rubbish sales service it was refreshing to be treated like a customer and to get this level of service from you.
I will certainly be recommending Sutlers to all my friends and colleagues in the Country & Western world.
Again, many thanks.
Alan St****and |
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-----Original Message-----
From: Peter B****h [mailto:pet***oth@yahoo.com]
Sent: 23 June 2008 10:26
To: sales sutlers
Subject: Thank you
Dear all,
Just to confirm my Musket arrived this morning - looks fantastic, exactly what I wanted, thank you.
Peter Booth |
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From: BERNIE M****S [mailto:b**@btinternet.com]
Sent: 17 June 2008 15:46
To: sales sutlers
Subject: Leatherware and Wooden Cartridge Box
Hi Pete
I thought that I would let you know that I am extremely happy with the Custom Gun Rig that I collected this morning.
Please let Tom know that the belt, holster, cap pouch, pistol cartridge box and sheath for my bowie knife turned out looking exactly as I wanted and all together they look stunning. To say that I am impressed by his work would be an understatement.
As a follow on to my visit to The Sutlers Stores this morning will you please add an Unpainted Colt Navy Pistol Ammunition Box to my order for an Unpainted Colt Army Ammunition Box that I have already placed.
Thanks
Bernie
Sutlers Say: Thanks Bernie for your very kind words, it's always a pleasure to see you and many thanks for all your business! |
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From: F McNutt [mailto:fe**o@yahoo.com]
Sent: 16 June 2008 23:05
To: sales sutlers
Subject: Re: Order shipped
I received my order today and I am very impressed with the quality of this item, I look forward to doing business with you in the future.
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Roger *. M***tt ***3 Timbercrest TRAIL
KNOXVILLE Tennessee 37**9 United States |
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Message:
Hi All, My order was received yesterday in good condition, no problems.
Just wanted thank you for sending the replacement item in lieu of the originally ordered one, it being out of stock. the one you sent was the one I had decided I should have ordered anyhow, so we're all happy!!)
I just wanted to commend your customer service.
-Wayne |
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From: Magnus Høg****n [mailto:Magnus_H****r.dk]
Sent: 03 June 2008 09:38
To: sales sutlers
Subject: RE: My custom orders
Hi,
I've received my items yesterday and I really must say you've outdone yourselves this time.
It fits like a glove and quality of the work is superb.
Many thanks!
Magnus Høg***en
Bergen
Norway |
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Sent: 16 June 2008 14:15
To: sales sutlers
Subject: ATTN: Pete Veal
Mr. Veal,
Everything arrived in good order, yesterday the 24th.
Thanks again for the good service!!!
Regards,
Gaby K***erg |
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-----Original Message-----
From: S**hy [mailto:s*****@yahoo.co.uk]
Sent: 14 May 2008 22:55
To: sales sutlers
Subject: ATTN: Pete Veal
Hi Pete,
John Su***here again – it's been a while!
I bought from you a RB2003 Prussian Hussars Pelise from you about a year ago... at the time I enquired (to Nancy) about the waistcoat that would go with it (you used to have a picture of it on the website before it was replaced with my pelise).
I was going to buy one to coincide with a return trip to the UK, however a whole pile of my friends are coming out in the next few months.
Do you have my size records still? Also how much would one cost and long would it take?
Cheers!
John
PS. Here's a photo of me in my jacket!!!!
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And very smart you look too!
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First Name: A***h
Surname: C*****n
Email Address: **@hotmail.co.uk
I received my order of the Napoleonic officer's trousers today and would just like to say a big thankyou.
They are just the ticket and of great quality. Expect to hear from me soon with additional orders.
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From: Bruno S***n [mailto:b***n@evc.net]
Sent: 18 April 2008 22:17
To: sales sutlers
Subject: Order SN780000001257 : Order received
Hi everyone!
I want to tell you that my order arrived very quickly and that everything is perfect, as usual ...
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From: Ani****le Sc****ly [mailto:sc**le@yahoo.co.uk]
Sent: 15 April 2008 14:44
To: sales sutlers
Subject: I received my Frock Coat last Friday
I received my Frock Coat last Friday Thank you for sending it to me!
I very much appreciate it.
Thank you for your kind attenion
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RB9002 Triple Cape Coat Available in a range of colours
very popular with the 'Goth Community'!!
Click Here to see a larger image
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From: P. E*****ght
Sent: 04 February2008 Letter
To:sales sutlers
Subject: Wedding Outfit
Dear Richard & Nancy,
Please accept my deepest thanks for producing a beautiful outfit for my wedding, especially to Nancy whose wonderful skills made such a perfect set of clothes.
Yours Sincerely
Philllip
Sutlers Say: Thank you Sir! It was our pleasure as always! |
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From: Ts****ng@aol.com
Sent: 29 January 2008 00:46
To:sales sutlers
Subject: 24th Foot Frock
I received the Zulu War frock today and it is absolutely beautiful! I've now ordered the trousers, once they arrive, I will be quite eager to show the uniform off at reenacting events!
It should be an attention getter as no one in this area of the United States does this impression (at least to my knowledge)
Thank you again !
Patrick**ng
**** K****ten Dr
Indianapolis, Indiana 46218
USA
Sutlers Say: If anyone in the Indianapolis area is re-enacting the 24th Foot and would like to forward their details to this customer for possible membership, send us an email and we will forward it to him. Thanks.
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----Original Message-----
From: lar*****no.com
Sent: 29 January 2008 17:55
To: sales sutlers
Subject: RE: Order Number: MH3***00000802
Good morning, Pete,
The buff sword knot arrived with today's mail in fine condition.
It is the right touch for my cavalry sword, making it "well dressed".
It has been a pleasure doing business with you!
Regards,
M***n Lars
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From: Jonathan Pri****r** [mailto:j*tp@****.com]
Sent: 11 January 2008 13:48
To:sales sutlers
Subject: RE: The Sutlers Stores : Order JP13*Q0000***51 : Order shipped
Hello there -
I received my ' Big Bond Cap' today. Absolutely super and very unusual for today. I shall enjoy wearing it!!
best wishes,
Jonathan. |
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From: Chris H***es [mailto:chr***es@virgin.net]
Sent: 22 December 2007 10:26
To:
Subject: Thank you
Just a note to say thank you for sending the American Civil War books and kepi badges so efficiently on Thursday. They arrived yesterday and are perfect.
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-----Original Message-----
From: B****s, Charles [mailto:C*B@S****.org]
Sent: 07 December 2007 22:07
To: sales sutlers
Subject: RE: The Sutlers Stores : Order CB411200000428 : Order shipped
Dear Sales People,
I received my order today. I have to say that the fit is superb and the quality of the tailoring is excellent.
Please pass on my sincerest thanks to your staff.
Many thanks
Charles B***s

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From: Richard P****s [mailto:richard.p****ps6**@ntlworld.com]
Sent: 09 December 2007 01:18
To: sales sutlers
Subject: Merry Christmas to all!!
I would like to thank you for your card and wish you all at Sutlers good health a very merry christmas and more importantly a very happy new year.
thank you all for all your help over the year it was a pleasure to do business with you and look forward to more of the same in the future.
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