From:David A***o

Sent: 6 August 2008 18:08

Email:d***do@ca****.ed*

Adress:USA

Phone:343-32**-****

Found Us:Previous Customer

Period:Napoleonic

Customer Type:A Re-enactor

Message:When I opened the box it was that old deja vu feeling as when I received my Royal Horse Artillery jacket and pants some few years back (that your firm created for me). This time it was a Russian Napoleonic grenadier coat that, as usual, pleased me greatly with it's quality, colors, and fit. Czar Alexander would be proud.

Re the above order.
I would like to say a BIG BIG THANK YOU for getting the above order to me by Friday 27th June and in time for the buttons to be used on the uniform I needed for Friday evening.
In today's world of rubbish sales service it was refreshing to be treated like a customer and to get this level of  service from you.
I will certainly be recommending Sutlers to all my friends and colleagues in the Country & Western world.
Again, many thanks.
Alan St****and

-----Original Message-----
From: Peter B****h [mailto:pet***oth@yahoo.com]
Sent: 23 June 2008 10:26
To: sales sutlers
Subject: Thank you

Dear all,

Just to confirm my Musket arrived this morning - looks fantastic, exactly what I wanted, thank you.

Peter Booth

Sutlers Say: Thanks Bernie for your very kind words, it's always a pleasure to see you and many thanks for all your business!

Roger *. M***tt
***3 Timbercrest TRAIL
KNOXVILLE
Tennessee
37**9
United States

Message:

Hi All, My order was received yesterday in good condition, no problems.

Just wanted thank you for sending the replacement item in lieu of the originally ordered one, it being out of stock. the one you sent was the one I had decided I should have ordered anyhow, so we're all happy!!)

I just wanted to commend your customer service.

-Wayne

Hi,

I've received my items yesterday and I really must say you've outdone yourselves this time.

It fits like a glove and quality of the work is superb.

Many thanks!

Magnus Høg***en

Bergen
Norway

Sent: 16 June 2008 14:15
To: sales sutlers
Subject: ATTN: Pete Veal

Mr. Veal,

Everything arrived in good order, yesterday the 24th.

Thanks again for the good service!!!

Regards,

Gaby K***erg

-----Original Message-----
From: S**hy [mailto:s*****@yahoo.co.uk]
Sent: 14 May 2008 22:55
To: sales sutlers
Subject: ATTN: Pete Veal

Hi Pete,

John Su***here again – it's been a while!

I bought from you a RB2003 Prussian Hussars Pelise from you about a year ago... at the time I enquired (to Nancy) about the waistcoat that would go with it (you used to have a picture of it on the website before it was replaced with my pelise).

I was going to buy one to coincide with a return trip to the UK, however a whole pile of my friends are coming out in the next few months.

Do you have my size records still? Also how much would one cost and long would it take?

Cheers!
John

PS. Here's a photo of me in my jacket!!!!

First Name: A***h
Surname: C*****n
Email Address: **@hotmail.co.uk

I received my order of the Napoleonic officer's trousers today and would just like to say a big thankyou.

They are just the ticket and of great quality. Expect to hear from me soon with additional orders.

Hi everyone!

I want to tell you that my order arrived very quickly and that everything is perfect, as usual ...

From: P. E*****ght
Sent: 04 February2008 Letter
To:sales sutlers
Subject: Wedding Outfit

Dear Richard & Nancy,

Please accept my deepest thanks for producing a beautiful outfit for my wedding, especially to Nancy whose wonderful skills made such a perfect set of clothes.

Yours Sincerely

Philllip

Sutlers Say: Thank you Sir! It was our pleasure as always!

----Original Message-----
From: lar*****no.com
Sent: 29 January 2008 17:55
To: sales sutlers
Subject: RE: Order Number: MH3***00000802

Good morning, Pete,

The buff sword knot arrived with today's mail in fine condition.

It is the right touch for my cavalry sword, making it "well dressed".

It has been a pleasure doing business with you!

Regards,
M***n Lars

Hello there -

I received my ' Big Bond Cap' today.  Absolutely super and very unusual for today.  I shall enjoy wearing it!!
 
best wishes,
 
Jonathan.

-----Original Message-----
From: B****s, Charles [mailto:C*B@S****.org]
Sent: 07 December 2007 22:07
To: sales sutlers
Subject: RE: The Sutlers Stores : Order CB411200000428 : Order shipped

Dear Sales People,

I received my order today. I have to say that the fit is superb and the quality of the tailoring is excellent.

Please pass on my sincerest thanks to your staff.

Many thanks

Charles B***s

Dear Pete,

I received the costume.  I compliment you and your excellent choice of fabric and color, as well as the overall fabric combination and workmanship.  I will certainly order from you again and recommend you to others.

One question:  The frock coat is a bit snug around the shoulders.  Can I have it let out a bit, or is supposed to fit snug?

Thank you again.

Warm Regards,

Steven Le**

USA

Sutlers Answer: It is supposed to be a snug fit, just as they were made at the time.Usually frock coats were worn open to reveal the flamboyant waistcoats they liked to wear!

This customer also ordered Click Here

From: Stephen C****n [mailto:stephen.c****.com]
Sent: 09 November 2007 18:06
To: sales sutlers
Subject: Re: The Sutlers Stores : Order SC45DX00000201 : Order shipped

Dear Sutlers,

Many thanks. The boots arrived today - they are first class!

Thanks again.

Stephen C****n.

From: Nic Saunders [mailto:info@theatre14167.co.uk]
Sent: 31 August 2007 13:29
To:sales sutlers
Subject: Film Project

Hi Sutlers
Just a quick email to let you know that the 'Billy the Kid' clothing you sold us in the Summer for our film project looks fantastic!

You can check out the pictures for yourself at http://www.theatre14167.co.uk/news.php

Many thanks for all of your help.

Philip Bulcock as The Cowboy during filming of "The Grave on Fire" sequence

Photographs from the film "Curses & Sermons" are by Marc Hankins. (c) 14167 Films, 2007.

Thank you so much, the vouchers look fantastic, Stefan will be really pleased!

Kind Regards

Lindsey

Sutlers Gift Vouchers

Please note that Sutlers Stores Gift Vouchers are completely personalised and are available in any value starting from £1.00 plus standard postage and packaging costs.
To find out more please Click Here

-----Original Message-----
From: Eddy Pec****[mailto:colt.45@s***.be]
Sent: 17 August 2007 17:35
To: sales sutlers
Subject: Pietta SAA 7.5 inch

Sirs,
I received my Pietta Colt SAA 7.5 inch Engraved today.
It is an exellent piece of craftsmanship.Top Quality !!! A real collector's piece.
Many thanks for the professional and friendly service.
Thank you all once again.
Best regards
Eddy Pe***en.

Belgium

-----Original Message-----
From: James ***ks
Sent: 14 August 2007 20:50
To: sales sutlers
Subject: Stock available and a thank you

Hello,
Thanks again for great service!! I absolutely love the Colt Steel Sheriff.  This is my second gun from you, first being a Colt Old Silver 5.5.  I also have a Winchester on order with you and I am looking forward to receiving it when it arrives.
Could you please send me an up date list on what Blank firers you now have in stock.
Many thanks
Regards
James

From: patrick pt [mailto:patrickpyahoo.co.uk]
Sent: 14 August 2007 10:18
To: sales sutlers
Subject: RE: cotton duck trousers '

Hello Pete,  
Just to let you know I received the COTTON DUCK ' TROUSERS today  and they are a perfect fit, they couldn’t be better!  

I am very, very pleased with them because they are very well made and just what I wanted, thank you very much and please thank your seamstress for me. Tell her I am over the moon with them and that they are very well made and just what I wanted.  Thanks a million!!!!!

All the best

Patrick