Delivering Quality Authentic Products since 1998 - © 19th Century Tailoring & The Sutlers Stores 1998 - 2013
About Us 19th Century Tailoring was formed in 1995 and has over 10,000 clients worldwide. We are proud to include the majority of Europe's leading re-enactors as customers. Additionally we have worked on some of the largest period films, stage shows and television programmes. We regularly make complete costumes for display in leading museums around the world. See our corporate clients section for more information. 19th Century Tailoring are completely dedicated to your total satisfaction. 19th Century Tailoring Shop Five 4/6 Roumelia Lane Bournemouth BH5 1EU By Appointment Only Email: sales@19th-century-tailoring.co.uk. |
Making A Purchase Making a purchase could not be easier. Just browse our catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. 19th Century Tailoring cannot be held responsible for any injury caused to either yourself or any other person or animal through misuse of our products. The pricing on the website is in GBP as we are a British company. The Euro pricing is a guide only. You will be charged at the current exchange rate and it is possible that you may be charged an extra fee. We are not liable for this as it is out of our control unfortunately. We accept payment via PayPal. Even if you do not have a PayPal account you can use this method to pay by credit and debit card. We also accept UK Cheques and GBP sterling via post. On some occasions we will accept BACS payments, please email to enquire. All items are generally made to order, it is rare that we can supply from stock. We ask that you allow a minimum of 14-16 weeks for receipt of order. Please note there can be delays during the peak re-enactment season. . |
Shipping And Handling Post and packing covers the cost of packaging materials and postage. We prefer to track the items we ship out so unfotunately our P&P are quite high. Shipping outside of the UK is expensive, and it is possible that you may be charged import duty if you live outside of the UK. We cannot be held liable for these charges as they are beyond our control. |
Delivery Schedule The majority of our products are made to your specific order, occasionally we have some items in stock please feel free to email and enquire. We ask that you allow a minimum of 14-16 weeks for delivery. Our clothing is made to order and therefore qualifies as a 'Special Order' under our returns policy. 'Special Orders' do not qualify for a refund but every effort will be made to ensure your satisfaction with your purchase, in the unlikely event that despite our best efforts you are still not satisfied with your 'Special Order' we will at our discretion offer you a credit note to the value of your order.. |
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait..
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Tax Charges This site is designed for use by customers based in the UK, Europe and North America. If you live outside of these areas please ask for a specific quote for shipping costs..
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Credit Card Security 19th Century Tailoring uses Equifax Secure's eBusinessID Web Server Certificates which are the most current and secure 128-bit encryption technology developed. They support 1024-bit key lengths and 128-bit SSL connections for 128-bit SSL compatible web servers and 128-bit SSL web browsers..
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Guarantee We guarantee your satisfaction. All products (except Special Orders) are covered by our 'No-Quibble' money-back guarantee. If for any reason you are unhappy with what you receive, then simply contact us within 7 days of receipt. We ask that you then return it to us in the condition you received it and we will refund your money or replace the product (whichever you prefer)..
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Reaching Us 19th Century Tailoring are completely dedicated to your total satisfaction. 19th Century Tailoring Shop Five 6 Roumelia Lane Bournemouth BH5 1EU By Appointment Only Email: sales@19th-century-tailoring.co.uk. |
Privacy Policy 19th Century Tailoring do not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes.
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Returns Policy Warranty - All products (except Special Orders) are covered by our 'No-Quibble' money back guarantee, if for any reason you are unhappy with what you receive then simply inform us within 7 days. We can then discuss whether to exchange the item, or if necessary offer you a credit note or refund you the cost of the item and the postage. Please note we do not pay return shipping costs. The item must be returned in the condition you received it for us to be able to refund you. 'Special Orders' do not qualify for a refund but every effort will be made to ensure your satisfaction with your purchase, in the unlikely event that despite our best efforts you are still not satisfied with your 'Special Order' we will at our discretion offer you a credit note. Please note the majority of our clothing is made to your specific order requirements (bespoke) and therefore qualifies as a 'Special Order' under our returns policy. . |
Remittance Terms Thank you for ordering from 19th Century Tailoring. We hope that you are entirely satisfied with the items that you have ordered. If however you are not and this is not you must inform us within 7 days of recieving your order. We can then discuss whether to exchange the item, or if necessary offer you a credit note or refund you the cost of the item and the postage. Please note we do not pay return shipping costs, unless the item is faulty. |
Prices are subject to a postage and packing charge - All images are Subject to Copyright & may NOT be used without our written permission.