-----Original Message-----
From: **@mod.uk]
Sent: 28 September 2009 16:35
To: sales s
Subject: your wool virginian and civil war collarless shirt

Dear Sutlers,

Me wearing the items ordered from you!

Regards

**
MoD Foxhill
Bath
BA1 5AB
01225 882745

Dear Nancy, 

Thank you ever so much for this wonderful outfit!
It was perfect in every way!

Thank you for your dedication and great customer care. We had a fantastic day and my kid got lots of compliments.

I send you a picture of this fine midshipman, so you can see for yourself how good the uniform looks!

I am happy for you to use this image the way you see fit. 
Thank you again.

Mrs. Perez.

Please note: The item David ordered was a bespoke design submitted by him and made to his requirements.

Shown to the right is part of the picture that was supplied to us.

If you have something you've always wanted to be made for you just get in touch, we can usually help out.

-----Original Message-----
From: t***b@yahoo.co.uk
Sent: 03 April 2009 22:49
To: sales sutlers;
Found Us:Recommended
Period:American Civil War
Customer Type:A Re-enactor

Message:Just a quick line to say a big thanks to all,for the receipt of
the frock coat I ordered, received to-day and in time for Easter as
requested.

Colour just fine, very nice workmanship and a perfect fit, and the coller folds down great just as I asked for.

Again many thanks
Tony

From: Peter H***k
Sent: 21 March 2009 16:00
To: sales sutlers
Subject: RE: The Sutlers Stores :Order Shipped Email

Thank you very much for doing such a beautiful job;I like this Norfolk jacket even more than the first one I ordered from you.
from a grateful customer,
kind regards,

Peter H***k
Washington DC
District of Cokumbia
20016
USA

To Whom it May concern, 
 
I just wanted to let you know I received my order today and I must say it is very nice.

The attention to detail is superb and it is really nice to have  a custom made uniform that actually fits.

I am totally happy with the product and I guarantee it will see many days of use.

I would not hesitate to go to the Sutlers Stores again for future Uniform needs.

Also sorry for being a little impatient, it was worth the wait!

Again thank you for an excellent product. 
 
Michael H**w

Indiana
4613*
United States

-----Original Message-----
From: [mailto:Matt****uk]
Sent: 31 October 2008 12:16
To: sales sutlers
Subject: RE: The Sutlers Stores : Order MT38UF00***7 : Order shipped

Hello Pete,
Thanks for your response, I appreciate that in most cases
people would rather receive something as opposed to an "Out of stock" e-mail.

I have sent the Buckles back by first recorded in a jiffy sack.

Thankyou for your good service and, indeed, for existing.

Where else would I get a Confederate Kepi and a bona fide Al Swearengen Waistcoat!

Thanks

Matt

Sutlers Say:

Many thanks Matt, it's nice to know someone appreciates our efforts!

-----Original Message-----
From: Mark.F***an@f****.com
Sent: 23 October 2008 14:06
To: sales sutlers
Subject: Re: The Sutlers Stores : Order MF84ET0000***7 : Order shipped

Dear Sir/madam,

I just wanted to thank you so much for doing this order so quickly.

It is brilliant customer service and it is appreciated....

Mark

-----Original Message-----
From: Ke**_Ki***.com
Sent: 21 October 2008 15:41
To: sales sutlers
Subject: RE: Order Number: KK4010000****

Hey Thanks! I appreciate it.

I can't wait to get my jacket!

Thanks,

Ke**_Ki***

A photograph from a customer from Texas showing some of the Confederate kit he recently bought from us.

If you have a good photograph of yourself wearing uniform items bought from us and would like to see them on this page then please send them in.

If you want to advertise your group or society we will also be happy to promote that for you on our links section. Drop us an email with all your details and we will do the rest!

From:David A***o

Sent: 6 August 2008 18:08

Email:d***do@ca****.ed*

Adress:USA

Phone:343-32**-****

Found Us:Previous Customer

Period:Napoleonic

Customer Type:A Re-enactor

Message:When I opened the box it was that old deja vu feeling as when I received my Royal Horse Artillery jacket and pants some few years back (that your firm created for me). This time it was a Russian Napoleonic grenadier coat that, as usual, pleased me greatly with it's quality, colors, and fit. Czar Alexander would be proud.

Re the above order.
I would like to say a BIG BIG THANK YOU for getting the above order to me by Friday 27th June and in time for the buttons to be used on the uniform I needed for Friday evening.
In today's world of rubbish sales service it was refreshing to be treated like a customer and to get this level of  service from you.
I will certainly be recommending Sutlers to all my friends and colleagues in the Country & Western world.
Again, many thanks.
Alan St****and

-----Original Message-----
From: Peter B****h [mailto:pet***oth@yahoo.com]
Sent: 23 June 2008 10:26
To: sales sutlers
Subject: Thank you

Dear all,

Just to confirm my Musket arrived this morning - looks fantastic, exactly what I wanted, thank you.

Peter Booth

Sutlers Say: Thanks Bernie for your very kind words, it's always a pleasure to see you and many thanks for all your business!

Roger *. M***tt
***3 Timbercrest TRAIL
KNOXVILLE
Tennessee
37**9
United States

Message:

Hi All, My order was received yesterday in good condition, no problems.

Just wanted thank you for sending the replacement item in lieu of the originally ordered one, it being out of stock. the one you sent was the one I had decided I should have ordered anyhow, so we're all happy!!)

I just wanted to commend your customer service.

-Wayne

Hi,

I've received my items yesterday and I really must say you've outdone yourselves this time.

It fits like a glove and quality of the work is superb.

Many thanks!

Magnus Høg***en

Bergen
Norway

Sent: 16 June 2008 14:15
To: sales sutlers
Subject: ATTN: Pete Veal

Mr. Veal,

Everything arrived in good order, yesterday the 24th.

Thanks again for the good service!!!

Regards,

Gaby K***erg

-----Original Message-----
From: S**hy [mailto:s*****@yahoo.co.uk]
Sent: 14 May 2008 22:55
To: sales sutlers
Subject: ATTN: Pete Veal

Hi Pete,

John Su***here again – it's been a while!

I bought from you a RB2003 Prussian Hussars Pelise from you about a year ago... at the time I enquired (to Nancy) about the waistcoat that would go with it (you used to have a picture of it on the website before it was replaced with my pelise).

I was going to buy one to coincide with a return trip to the UK, however a whole pile of my friends are coming out in the next few months.

Do you have my size records still? Also how much would one cost and long would it take?

Cheers!
John

PS. Here's a photo of me in my jacket!!!!

First Name: A***h
Surname: C*****n
Email Address: **@hotmail.co.uk

I received my order of the Napoleonic officer's trousers today and would just like to say a big thankyou.

They are just the ticket and of great quality. Expect to hear from me soon with additional orders.

Hi everyone!

I want to tell you that my order arrived very quickly and that everything is perfect, as usual ...

From: P. E*****ght
Sent: 04 February2008 Letter
To:sales sutlers
Subject: Wedding Outfit

Dear Richard & Nancy,

Please accept my deepest thanks for producing a beautiful outfit for my wedding, especially to Nancy whose wonderful skills made such a perfect set of clothes.

Yours Sincerely

Philllip

Sutlers Say: Thank you Sir! It was our pleasure as always!

----Original Message-----
From: lar*****no.com
Sent: 29 January 2008 17:55
To: sales sutlers
Subject: RE: Order Number: MH3***00000802

Good morning, Pete,

The buff sword knot arrived with today's mail in fine condition.

It is the right touch for my cavalry sword, making it "well dressed".

It has been a pleasure doing business with you!

Regards,
M***n Lars

Hello there -

I received my ' Big Bond Cap' today.  Absolutely super and very unusual for today.  I shall enjoy wearing it!!
 
best wishes,
 
Jonathan.

-----Original Message-----
From: B****s, Charles [mailto:C*B@S****.org]
Sent: 07 December 2007 22:07
To: sales sutlers
Subject: RE: The Sutlers Stores : Order CB411200000428 : Order shipped

Dear Sales People,

I received my order today. I have to say that the fit is superb and the quality of the tailoring is excellent.

Please pass on my sincerest thanks to your staff.

Many thanks

Charles B***s

Dear Pete,

I received the costume.  I compliment you and your excellent choice of fabric and color, as well as the overall fabric combination and workmanship.  I will certainly order from you again and recommend you to others.

One question:  The frock coat is a bit snug around the shoulders.  Can I have it let out a bit, or is supposed to fit snug?

Thank you again.

Warm Regards,

Steven Le**

USA

Sutlers Answer: It is supposed to be a snug fit, just as they were made at the time.Usually frock coats were worn open to reveal the flamboyant waistcoats they liked to wear!

This customer also ordered Click Here

From: Stephen C****n [mailto:stephen.c****.com]
Sent: 09 November 2007 18:06
To: sales sutlers
Subject: Re: The Sutlers Stores : Order SC45DX00000201 : Order shipped

Dear Sutlers,

Many thanks. The boots arrived today - they are first class!

Thanks again.

Stephen C****n.