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Customer Feedback and Reviews for The Sutlers Stores

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Customer Feedback and Reviews - Please send us yours!

   
Oct 2015

From: sebastien Deshayes [mailto:******@yahoo.fr]
Sent: 19 October 2015 21:44
To: sales 19th century tailoring
Subject: RE: Order Number: DS409000000758

Dear Nancy,
Let me tell you how happy I am writing to you tonight.
I received my order today and the long coat is amazingly beautiful. WOOOW !!!
I was looking for exactly this model for over 20 years and have only found it in your website this summer.
I am more than happy. This dream has come true, thanks to you.Thank you so much I also want to say how much I'm happy with the quality and cut of this duster coat. And the size is perfect.
Finally... To all potential customers that would like to order one with you... I just want to say : "Order there, believe me, they (19th century tailor) are great !!"
Thank you again...And I will send you a picture as soon as possible !!
Good evening
And thanks again !

A super happy customer

   
Oct 2015

From: pwfriddell [mailto:*******@yahoo.com]
Sent: 16 October 2015 21:11
To: sales 19th century tailoring
Subject: Re: 19th Century Tailoring Contact Email

Hello Nancy et al!
I just received my vest and trousers and they are PERFECT---exactly what I
wanted. Thanks very much for a job well done!
Best regards,
Phil
Phillip Friddell
Texas
CT034 Virginian vest and CT040 Tweed Trousers

   
Sept 2015 From: Jon <*******@gmail.com>
Date: 29 September 2015 19:43:24 BST
To: 19th Century <sales@19th-century-tailoring.co.uk>
Subject: RE: 19th Century Tailoring Contact Email

Hi Nancy thanks for getting back to me , ok so in May I won (again) 2nd year running, the Yeovil Town criers championship and of course won the Best dressed crier, then last week I won the Belgium international championship in Ooidonk, Near Ghent.
On the 17th October I host the British National championship in Hastings, the oldest comp in the World of Town Crying , this is the 63rd year.

I cannot enter, ever, as it is always held in Hastings, but I shall run the day and I'm sure it will as always be a good day. Hope you like the photo and if your passing on the 17th or any other time, come and say hello !
Best regards
Jon

   
Sept 2015 From: a****@yahoo.co.uk
Date: 22 September 2015 12:30:44 BST
To: sales@19th-century-tailoring.co.uk,
Subject: 19th Century Tailoring Contact Email
From:christopher wheatley
Email:appomatox103@yahoo.co.uk
Interested: Napoleonic

Message:Hi
I apologise for the delay in contacting you, but we have been really busy the last month or so with doing events. You recently made a 95th Rifles officers tunic for me. This is the first time I have had anything made for me, May I say that the item was very well made and I am very pleased with the finish. I have seen some items made, not by yourself, and they leave something to be desired. I would have no hesitation in recommending you to anyone who wants items made.
Best Regards
Chris wheatley

   
July 2015 22/07/2015
Dear Nancy,
I received my frock coat this morning and I just want to say that I’m absolutely delighted with it! It fits perfectly and looks magnificent, well worth the wait. Many, many thanks,
Owen Claxton
(Long brown frock with velvet cuff collar,)
   
July 2015 From: Sara Pratley
Sent: 15 July 2015 06:58
To: sales 19th century tailoring
Subject: Re: Iinvoice (800-346) from 19th Century Tailoring
Hi Nancy,
We have had the photos back. They are brilliant. So many people commented on Ian's jacket. He looked awesome. It suited him so well!
I will try to attach some photos for you. I hope they get to you ok. I am still writing thank you letters. I will send yours to you asap. I couldn't decide which ones would be best to show the jacket off, so I thought I would let you pick the best one for your portfolio.
All the best,
Sara and Ian
   
July 2015 Mill City Summer Opera, Minneapolis
14/07/2015
Here are some lovely photos of your uniforms in action. It's a comedy (Donizetti's "Daughter of the Regiment), so you will have to excuse our lack of period correctness and formality. Funny trumped all, on this show!
However, I got lovely compliments thru out the process on how great those men looked in your work. So, thank you very much!
All best,
Jessica
   
July 2015 14/07/2015 - US Frockcoat made in Black Barathea with covered buttons
Nancy
Frock coat arrived on time, was the correct size, was worn on the occasion on which I had hoped to wear it and was admired by many. The promised extra buttons arrived a little later.
Thank you very much for everything. It would have been nice if I could have sent you a photo but unfortunately, due to poor light and the overwhelming amount of black being worn by the people around, I don't have anything which shows it to advantage.
David Wintle
   
July 2015

From: Chris T
Sent: 02 July 2015 11:13
To: sales@19th-century-tailoring.co.uk
Subject: RE: Vests

Nancy
I assume your Battle of Waterloo was, like Wellington's, a 'close-run thing', or dare I say, a 'clothes-run thing'...... however, you obviously survived without too much injury; and thus were able to produce my vests.
And amazing waistcoats they indeed are! They are certainly eye-catching pieces, and beautifully made. Moreover, the fit is perfect.
Thus many thanks indeed, and I hope the job did not cause too much trouble.
However, it's somewhat hot here in York to be wearing one today.....
:)

Best wishes
Chris T

   
July 2015 From: marygreig
Sent: 02 July 2015 22:03
To: sales 19th century tailoring
Subject: Re: RE: Vests
Thankyou so much for these - Chris is pleased-as-Punch with them . . . well-worth waiting for!
Best
Mary
   
June 2015 From: Woody
Sent: 30 June 2015 19:29
To: sales 19th century tailoring
Subject: Waistcoats - 6-6-15
Hi Nancy,
Picture of the waistcoats for you, thanks for making them they were just the ticket.
All the best,
Rick Woodbridge.
   
June 2015

From: SHEILA WISE
Sent: 24 June 2015 08:40
To: sales@19th-century-tailoring.co.uk
Subject: Re: RE: RE: Delivery of shirts

Just a couple of photos to show the shirts in use - unfortunately you can't see the shirts in the full uniform photos but apparently the high neck stopped the leather stock from rubbing.

Thanks again.
Sheila Wise

   
June 2015 From: Woody
Sent: 08 June 2015 08:33
To: sales 19th century tailoring
Subject: Waistcoats for wedding - 06-06-15
Hi Nancy,
The waistcoats were a great success at my daughter's wedding, much admired and commented on, will send pictures asap.
All the best,
Rick.
   
June 2015 From: Martin Skipper
Sent: 08 June 2015 09:26
To: sales 19th century tailoring
Subject: RE: Order Number: MS32JG00000543
Dear Nancy,
It looks absolutely fantastic (Napoleonic Coattee with silver epaulettes). Thank you so much for all your hard work on this.
All the very best,
Martin
   
June 2015 From: Rich Hutchings
Sent: 10 June 2015 10:07
To: sales 19th century tailoring
Subject: Waistcoat
Dear Nancy,
I am writing to acknowledge receipt of the Waistcoat I ordered, which arrived today. It is absolutely perfect, and I cannot thank you enough.
I shall definitely be ordering from you again in the very near future.
Kindest regards,
Rich Hutchings
   
April 2015 From: Bill billjenner*********
Sent: 14 April 2015 21:05
To: sales 19th century tailoring
Subject: RE: Black Duster
Thank you kindly. We received the duster coat this afternoon and it fits very well. Plus, it looks great and we love it as much as he does. Great fit on my son and it and looks right marvellous. It should keep him dry and will give good protection from the weather if looked after because we can easily replenish it with oilskin wax-cotton spray clothing care products.
From: sales@19th-century-tailoring.co.uk
To: billjenner*********
Subject: RE: Black Duster
Date: Sat, 11 Apr 2015 21:41:11 +0100
Hi, Thank you for the email. The wait is nearly over…I will be shipping your sons coat on Monday so it should be delivered, by UPS on Tuesday
All the best. Nancy . 19th Century Tailoring
From: Bill billjenner*********
Sent: 10 April 2015 00:37
To: sales 19th century tailoring
Subject: RE: Black Duster
Hello. How are things going? My son is looking forward to the duster coat we ordered on December 23rd 2014. He's been counting down the weeks so far and waiting patiently for the day it arrives.Thank you.
   
April 2015

From: Desmond Baldry desmondsof***********
Sent: 15 April 2015 15:54
To: sales 19th century tailoring
Subject: Re: Trouser Order

Fantastic trousers! Hopefully ordering some more soon. Thank you. Sent from my iPhone

   
April 2015

From: francis sam****
Sent: 01 April 2015 22:39
To: sales 19th century tailoring
Subject: Re: Waistcoat order

Dear Nancy,
Just a short note to let you know that I received your waistcoat this morning. It is absolutely fabulous, and the velvet-effect covering to the buttons is the icing on the cake.I think I would like to order a frock coat from you, but to be on the safe side, I will get in touch in about a month to see whether it would be OK for me come in for a fitting.
Once again, thank you for your skill and attention to detail.
Yours sincerely
Francis

   
December 2014

From: Lillian Cro****
Sent: 04 December 2014 13:40
To: sales@19th-century-tailoring.co.uk
Subject: uniform Order
I have received the uniform....it is fantastic.....everything fits like as
if I were there for a fitting......you guys...are GREAT.
Thanks. Ken
Sent from my iPad=

   
November 2014

From: William Bar***
Sent: 25 November 2014 20:04
To: sales 19th century tailoring
Subject: Re: 18th C Frock coat Dear Nancy,
I confirm good reception of the coat. I just wanted to say that the work delivered is fantastic and goes far beyond my expectations. I feel like I am wearing a piece of art.
Warmest wishes,
William

   
October 2014

Dear Nancy!
 Yesterday I have received the waist coat. It is a wonderful hand craft work and just beautiful. Thank you very much.
 Best regards
Hannes

   
Sept 2014

From: Filmrealone Productions
Sent: 24 September 2014 09:04
To: sales 19th century tailoring
Subject: RE: 19th Century Tailoring Contact Email

Dear Nancy
This is to just to let you know that the frock coat we ordered from you arrived yesterday and to thank you for an excellent tailoring job. The coat is beautifully made and fits perfectly and is a credit to your skills.
Best wishes
Steve Canning
www.filmrealone.co.uk


   
March 2014 From: Barnaby N
Sent: 25 March 2014 19:31
To: sales 19th century tailoring
Subject: Re: CT9001 18th Century Gentlemans Frock Coat
Dear Nancy, I'd just like to say a huge thank you for turning around my order for the 18th Century frock coat in good time for my wedding. The jacket was perfect and I was proud to wear it. I'll definitely be ordering from you again, and often. I've enclosed a couple of photographs in case you're curious.
Very best wishes - Barnaby
   
March 2014 From: Barnaby N
Sent: 13 March 2014 19:23
To: sales 19th century tailoring
Subject: Re: CT9001 18th Century Gentlemans Frock Coat
Dear Nancy,
The coat arrived yesterday and is absolutely perfect. The photo on your website does not do the finished article justice!It looks amazing with my full ensemble - the 'swish' is perfect - and I will be proud to wear it when I get married! Thank you so much for turning it around in the time available. We will certainly be buying from you again.
Very best wishes,
- Barnaby Neale
   
February 2014

From: Steven S
Sent: 06 February 2014 21:00
To: sales 19th century tailoring
Subject: RE: CT9001 18th Century Gentlemans Frock Coat
Dear Sutlers,

It was just about one year ago when I received my first product from yourselves, the CT9001 18th Century Gentlemans Frock Coat, and I absolutely love it.
I often wear this coat as my normal day wear when out and about and it does keep me nice and warm on the cold English days. I even wear it to work on dress-down Fridays.
I would just like to say thank you for such a wonderful and well made coat. It is such a shame these styles fell out of regular fashion over the years (centuries). I looked for a coat just like this for a long time and I'm sure in the near future you shall be seeing my name on another order.
But for now, I will wear your coat with nostalgic pride.
Apologies that this thank you is rather late but nonetheless - Thank you very much.

Kind regards,
Steven.

   
October 2013 From: George Harrell
Sent: 15 October 2013 23:58
To: sales 19th century tailoring
Subject: Re: Waistcoat
Thank you so much. The waistcoat arrived today, it fits perfectly, and looks superb.
Blessings,
George
Idaho, USA
   
October 2013

From: Matthew Palmer
Sent: 14 October 2013 00:05
To: sales@19th-century-tailoring.co.uk
Subject: 19th Century Tailoring Contact Email

Dear Sir or Madam,
I have been the proud owner of one of your frock coat suits for almost 4 years now. I love the frock coat so much that I wear it as a part of my every day wear, as well as with any of my 3 piece suits- I just prefer the cut and style of a frock coat over any modern suit jacket- and your frock coat has been an absolute joy to own and wear. However, it saddened me today to notice that the right elbow is beginning to fray from wear, and I fear a hole is about to develop (the cloth weave is basically coming apart).
So I'm wondering about pricing out a new coat from you. It is a simple black wool coat, with white lining, 3 button single breasted front, 3 button cuffs (working, not decorative buttons), and two buttons on the back of the skirt, all cloth covered. It has the usual wo pockets on either hip, plus the inner breast pocket. Essentially, the coat is identical to the one pictured here: http://www.sutlers.co.uk/acatalog/Victorian-Frock.jpg
That is, in fact, the suit I purchased from you (albeit with plain white lining).
How much would it be to get another coat of the same cut and fabric from you? I could send pictures if needed of my current coat just to make sure (I would like this to be as identical as possible, I'm simply in love with this coat), and if needed I can provide my measurements (unless you still have them on file from my original ordering email from years back... :P)
In short, thank you so much for making utterly amazing coats, and I really hope I can get this replacement one. I just can't live without my frock coat :)
Sincerely,
Matthew Palmer - CA, USA.

   
September 2013

Sent: 06 September 2013
From:Devon Durman
Message:I have been most remiss on not thanking you for the splendid frock coat you provided me with earlier this year! Before it's arrival my everyday attire was completed with a morning coat and looked a tad too much like dressing for a wedding. Now I look far more the Victorian gentleman!
I will be back for more (trousers, most of your waistcoats etc) as and when my balance can handle it, and will always recommend you to friends and strangers alike!
Dru Durman - Devon

   
March 2013 Sent: 28 March 2013 16:59
Subject: Re: Steampunk
Hello Nancy,
Thank-you for the Uniforms they arrived Tuesday and they are excellent - will recommend to all my friends. Also show them off at this years "Asylum - Lincoln" Steampunk event.
Regards,
Ceri-Leigh Harper
   
March 2013 From: p!"£$%^&e@aol.com
Date: 26 March 2013 15:43:58 GMT
Subject:Contact Email
Message:Thank you so much again for working very hard and getting the LOVELY costume to us so fast. Wonderful Nancy...xxtrixie
   
March 2013

Sent: 26 March 2013 18:35
Subject: 95th Rifles Jacket
Name:Mark Rutter
Email Address:M!"£$$.com
Message:
WOW, the jacket is amazing.
Thank you so much for your help and doing it in amazing time, your all wonderful Many, many thanks, mark. X

   
February 2013 55 pieces of early 19th century uniform and menswear ordered by national museum for major new display.
Museum Job
(See images of museum mannequins under construction wearing their new uniforms)
   
November 2012
2012 has been an incredibly busy year with over 2,000 uniform and costume items already having been dispatched to customers in Film, TV, Theatre, Museums and Re-enactment. As a result, at times our delivery time has been longer than we usually quote, this has been entirely due to the pressure of work and as a result we have now expanded the workforce in order to cope with demand. We would like to apologise for the delays and thank you for your patience and understanding!
   
October 2012
Dear Ms. Beardall,
I received the oil cloth duster today, and I wanted to let you know that I am extremely pleased with it. The fit is perfect, and you did a wonderful job.
I must admit that I was very apprehensive about ordering this coat initially, as I was afraid that I might not be what I had anticipated when I received it. You certainly proved there was no need to worry. If you ever need to use me as a reference for customers here in the US, please feel free to do so.
Also, the wooden buttons on the coat look fine, but if there any available, I would like to replace them with buttons made from dark colored horn. Do you have any idea of where I might aquire these?
And lastly, did you happen to make the oil cloth duster that Sean Connery wore in the film The League of Extraordinary Gentleman? Although not exact, this coat you made for me look very similar to the one in the movie.
Anyway, thank you again for such a wonderful job.
Best Regards,
Tim Smallwood USA
   
June 2012 Hi Nancy,
I received my Kings German Legion Tunic and Tombstone Shirt yesterday.
Thank you, I am so thrilled with the quality and detail of the clothing.
I can see what painstaking work that has been done on each item.
Good luck with your future work.
Kind regards,
Susan Joce
   
   
   
   
   
 
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